Process Performance Review
Identify appropriate KPIs for a simplified process.
Course 1 of 8Short Course
Build practical capability to assess process performance, identify bottlenecks and inefficiencies, investigate root causes and develop structured optimisation actions.
Category
Short Course
Duration
~15 h
Modules
5
Key areas
5 Modules
Process Optimisation Fundamentals provides a practical introduction to the principles and methods used to improve process performance, efficiency and operational effectiveness.
Participants learn how to assess current performance, identify bottlenecks and inefficiencies, interpret operational data, investigate root causes, evaluate improvement opportunities and develop structured optimisation actions.
The course emphasises practical application, data-informed decision-making and continuous improvement across process-based environments.
5 modules · ~15 h indicative total
No prior formal training in process optimisation is required.
Participants apply the concepts through structured exercises rather than relying on lectures alone.
Identify appropriate KPIs for a simplified process.
Map inputs, outputs, critical variables and potential losses.
Review process trends and identify abnormal performance.
Apply 5 Whys, cause-and-effect analysis and prioritisation tools.
Rank improvement opportunities according to impact, feasibility, cost and risk.
The course concludes with an integrated process-improvement scenario involving reduced throughput, increased resource or utility consumption, declining yield, recurring downtime, process variability or quality losses.
Applied workflow
Representative resources for the website (the full internal toolkit may be broader):
Develop a structured and practical approach to analysing process performance, diagnosing inefficiencies and translating findings into evidence-based optimisation actions.
Interactive instructor-led delivery incorporating exercises, analysis and discussion.
Face-to-face delivery with practical activities, case work and direct instructor interaction.
Organisation-specific delivery with examples and scenarios adapted to relevant operational or technical contexts where appropriate.
A combination of instructor-led sessions and structured independent activities or applied project work.
Build practical capability in process analysis, optimisation and continuous improvement.