Privacy Notice

Resolvent Global is the trading name of Resolvent Global Energy Process & Carbon Ltd, a company registered in Nigeria. We provide engineering, sustainability, technology, industrial performance, environmental, carbon, advisory and professional training solutions.

For the personal information described in this Privacy Notice, Resolvent Global will generally act as the data controller where it determines why and how that information is processed.

This Privacy Notice explains how we collect, use, store, disclose and otherwise process personal information when you visit resolventglobal.com, submit an enquiry or request for proposal, contact us by email, telephone, WhatsApp or social media, participate in our training or professional activities, or otherwise interact with Resolvent Global.

It is intended to operate alongside any additional privacy information that we may provide for a specific service, project, event, recruitment process or other activity.

Please do not provide sensitive personal information through our general website enquiry form unless it is genuinely necessary for your interaction with us and you are authorised to provide it.

Where applicable data-protection law requires a lawful basis, we will process personal information only where an appropriate basis applies. Depending on the circumstances, this may include your consent; steps taken at your request before entering into a contract; performance of a contract; compliance with a legal obligation; protection of vital interests; performance of a task carried out in the public interest where applicable; or our legitimate interests or those of another person, provided those interests are not overridden by your rights and interests.

Where we rely on consent, you may withdraw that consent at any time, subject to applicable law. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

Our website contact form may request information such as your full name, organisation, email address, telephone or WhatsApp number, country or city, preferred contact method, service of interest, industry or sector and a description of your project, challenge or enquiry.

Website submissions are transmitted to our business email environment so that authorised personnel can review and respond to the enquiry. We use this information primarily to respond to you, assess the requested service and, where appropriate, develop a proposal or next step.

Our website is hosted using Vercel infrastructure. Our website also uses Google Analytics to help us understand how visitors interact with the site and to improve website performance and content.

Analytics and similar technologies may process technical or usage information such as device or browser information, pages visited, interaction events, referral information and approximate geographic information. The precise information collected depends on our website configuration and the relevant service settings.

Cookies and similar technologies may also be used for functionality, security, preferences and analytics. Where required by applicable law, non-essential cookies or similar technologies should be activated only after an appropriate choice or consent has been obtained. You may also control cookies through your browser settings, although disabling certain technologies may affect website functionality.

Because we use internet-based service providers and may work with clients, partners and service providers across jurisdictions, personal information may be processed or stored outside the country in which it was originally collected. Where cross-border transfers are subject to legal restrictions, we will seek to use an appropriate transfer mechanism or other safeguard required by applicable law.

We take reasonable technical and organisational measures designed to protect personal information against unauthorised or unlawful access, alteration, disclosure, loss, misuse or destruction. Measures may include access controls, confidentiality requirements, secure technology practices, appropriate vendor management and limitation of access to personnel with a legitimate business need.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, absolute security cannot be guaranteed.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to manage enquiries and business relationships, perform contractual obligations, maintain appropriate records, resolve disputes, establish or defend legal claims and satisfy legal, regulatory, tax, accounting or compliance requirements.

Retention periods may vary depending on the type of information, the nature of our relationship with you, legal requirements and legitimate operational needs. When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable law.

Subject to the applicable law and any lawful limitations or exemptions, you may have rights concerning your personal information. These may include the right to be informed about processing; request access to your personal information; request correction of inaccurate or incomplete information; object to or request restriction of certain processing; request deletion where legally applicable; request data portability; withdraw consent where processing is based on consent; and raise a complaint with an appropriate data-protection authority.

The Nigeria Data Protection Commission identifies rights under the Nigeria Data Protection Act 2023 including rights to information, access, rectification, objection, restriction, portability, erasure and protections relating to automated decision-making.

To exercise a privacy right, contact us using the details in Section 18. We may need to verify your identity before acting on a request. We will handle valid requests within the period required by applicable law.

Where we send marketing or promotional communications, we will do so in accordance with applicable law. Where consent is required, we will seek it before sending such communications. You may opt out of marketing communications at any time by using any unsubscribe mechanism provided or by contacting us. We may still send non-marketing communications that are necessary for an existing enquiry, project, contract or business relationship.

Our website or communications may contain links to third-party websites, platforms or social-media services. Those third parties operate under their own privacy practices and policies. Resolvent Global is not responsible for the privacy practices of third-party websites or platforms that we do not control. We encourage you to review the relevant privacy information before providing personal information to them.

Our website and general business services are not directed to children, and we do not knowingly seek to collect personal information from children through our general enquiry channels. If an activity involving children requires personal information to be processed, we will seek to apply appropriate safeguards and comply with applicable legal requirements.

We may update this Privacy Notice from time to time to reflect changes in our operations, technology, legal requirements or privacy practices. The current version will be published on our website with an updated “Last updated” date. Material changes may be communicated through additional means where appropriate.

If you have questions about this Privacy Notice, wish to exercise a data-protection right, or wish to raise a privacy concern, please contact:

If you believe your data-protection rights have been infringed and your concern is not resolved, you may also have the right to lodge a complaint with the Nigeria Data Protection Commission or another competent supervisory authority, depending on the circumstances.

This Privacy Notice is designed with reference to the Nigeria Data Protection Act 2023 and applicable guidance issued by the Nigeria Data Protection Commission. Where another jurisdiction’s data-protection law applies to a particular processing activity, Resolvent Global will seek to comply with the requirements applicable to that activity.